SHIPMENT PROCESSING TIMES:
- All orders are processed within 1-2 Business days (Monday - Friday).
- Orders are not processed and shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES:
Shipping charges for your order will be calculated and displayed at the checkout. USPS / FEDEX / UPS rates are automatically applied.
- Overnight delivery is only available for orders with delivery addresses within the continental United States.
- Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES:
- Pure Factors ships to addresses within the United States only. PO Box addresses are accepted as well.
SHIPMENT CONFIRMATION & ORDER TRACKING:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking # will be provided after orders have been processed.
- Pure Factors works very diligently to ensure 100% customer satisfaction. If you received your order damaged, please contact us at 1 (800) 895-4415
- Please save all packaging materials and damaged goods